Let's talk about Privacy
we're so glad you care about it as much as we do
We think it's really important to know who has your data and what they are doing with it. Which is why we want to lay things out really clearly and be as transparent as possible.
If you follow us on social media such as Instagram, they have their own policy on Data Protection which is beyond our reach but, for our website, this is how we collect data.
If you join our community by signing up for the newsletter, we ask;
- your name,
- your email address,
- we get to see your IP address when you sign up,
- and we get to see your social media account name and photo/avatar that you use on our socials
We might receive additional data that you send us voluntarily in a message through email, or contact form or on our socials. We don’t officially keep track of this data, but we collect your data to welcome you as a community member, and to send you occasional emails and information about what's going on with us. We do so because you asked us to do this when you signed up for the newsletter. The legal basis is permission, and you can step out of the community at any time by using the signing off link in our emails.
We love receiving your emails, and most of the time we delete it directly after reading it. Sometimes we keep it for a few months to give us some time to respond or to take on board any ideas or feedback you may have given us.
Any response that you give on our social media channels will remain posted until you delete it yourself, or the channel decides to archive or delete your messages. When we decide that a response is compromising in any way, we are free to delete that response.
Who has access to your information?
We, Lianne and Lucy, have access to data that we collect. We pass on your information to other parties when and to the extent that this is necessary for providing you our services. These parties are for instance:
- Google Analytics as mentioned below,
- IT service providers parties that collect reviews, or supply hosting services,
- Partners that help us with doing business such as delivery partners, pay-roll services (only for team members), administration office or payment module agencies and our affiliates;
With the third parties that receive personal data, we conclude data processing agreements. We are also obliged to share customer information with government authorities in the case of suspicious situations. We will not sell your personal information to third parties. We do not use your data for profiling.
Where do we save your personal data?
We save your information in our database, and we always use strict safety measures. Your information is saved within the European Union and your privacy remains protected in the best way possible as officially determined by the EU.
When it comes to your personal data, we respect your rights. You’re entitled to ask us to edit your details, delete them completely, or restrict their usage. Would you like to access your personal details (which mostly consist only of your name, email address, and a part of your IP address), or receive a copy? Just let us know by email or postcard if you like, we’ll return your message with the technical details that we have on you. Inform us when you object to the use of your information for marketing purposes or let us know that you feel your privacy weighs more heavily than our interests. We’ll review the situation in this case. Do you want us to transfer your information to another party? Although we may not have a lot of data on you, we will, of course, abide by this GDPR obligation. Send us your request and we'll make it happen.
We would like to serve you with our cookie menu below.
We can’t live without cookies, so we obviously collect functional cookies. These cookies help us to give you the best experience with us; such as monitoring whether you view our content on your mobile, desktop, or tablet, so we can display the website properly. You do not need to give us permission to serve you these functional cookies.
We also favour analytic cookies. We use Google Analytics and these cookies help us to figure out what our community desires the most at a certain moment. This helps us to pitch new ideas when the community is waiting for it. We do not collect your individual data for our Analytics. We collect anonymised data such as your region, and how long you have visited the website. We’ve actually made arrangements with Google Analytics that they will also only track your anonymised data. They don’t file your full IP address and don’t send you ads because of your visit to the PUL online community website. Google is not allowed to share this data with others. You do not need to give us permission to serve you these cookies.
We told you about the use of affiliate links in this privacy statement. The affiliate links use tracking cookies and the shop has a cookie pop-up notification to give you a warning in time. If you don’t use the affiliate links, we do not place any tracking cookies.
If you have questions or suggestions after reading this, please send us an email, with the subject PRIVACY, so we can get back to you soon.
We are exempt from registration in the ICO Data Protection Register because we are not processing data.